Service & Contact
Warranty & Parts
Missing or defective part:
It may happen that a part is missing or defective in the packaging. Super annoying of course, but luckily we can always send you a new part.
What do we need from you?
- State your order number
- State the part number of the part (see installation manual)
- Photo(s) of the part and label on the package
- Email to us
Fill in the contact form below:
claim
A problem or defective product
Is the product defective and you can no longer enjoy your purchase? Don’t worry, we will solve this for you! Our products have a standard 2 year warranty.
Delivery & pick up
How do I know when my order will be delivered?
The evening before we deliver your order you will always receive a SMS , working online and earning money via time indication.
Standard delivery times
Delivery times can vary per brand, always check the status stated with the product. When a productAvailable from stock There is a delivery time of approximately 1 to 3 working days.
Would you rather pick up your order?
Collection from our warehouse is of course also possible. The opening times for this are:
- Monday to Friday – 10.00 a.m. to 17.00 p.m.
- Saturday – 10.00am to 13.00pm
Please fill out the form below to let us know in advance to help you find your item
Have you accidentally entered your details incorrectly or areyou moving?
No problem, you can directly click the phone number on the right to call our customer service to help you change the address.
Contact:
By phone
- Monday to Friday from 09.00:18.00 am to pm
- Saturday from 09.00am to 15.00pm
- Phone: +18702769627
By email
Address
How can we help?
You probably noticed our prices; That’s in part because we don’t have the overhead of showrooms nor a dedicated sales staff. Everyone on our team is required to spend some time responding to customer inquries. This ensures those answering your questions are the same people actually making your furniture.
If you are inquiring about an existing order, please include your Order # to help us quickly pull up your infomation. We strive to respond to all messages within 24 hours.